Business: We repair all major brands of garage doors and operators, and also offer a wide range of new garage doors and openers, for commercial and residential customers.
In 2008 we realized the business was too large to control as one entity and we sold various locations and each kept one. I chose to keep the Des Moines location and renamed the company to Hicklin Garage Door.
Notable achievements: We were selected in 2012 to be the sole exclusive dealer and distributor for Garaga garage doors in the Des Moines area. In 2013 we were awarded the certificate of excellence from Garaga for superior sales and service based on customer reviews and volume of sales with an average rating of 4.9 out of 5 stars.
Skill I’ve developed most on the job: Customer service.
What people should know about my industry: Garage doors are dangerous and only a skilled professional should attempt to install or repair them. All garage doors are not the same and people should be aware of the major differences in quality that are available in today’s market.
How I give back to the community: Each year we sponsor a charity event or provide donations. We have contributed to the annual Bacon Ball softball event sponsored by the Des Moines Police Department and we donated the garage door openers to the new Amanda the Panda house.
How I get away from work: I love the outdoors, so I try to fish & hunt whenever I get a chance. I also play as much golf as my wife will allow me. But spending time with my family is most important to me.
My family: I have been married to my wife Wendy for six years. We have two boys. Brayden is 4 and Brennan is 1.